Scranton Products Terms & Conditions

1. Entire Agreement

Unless Seller and Buyer have entered into a written contract covering the purchase of the goods or services or both as described herein, the entire contract between the parties consists of this order and Seller’s acceptance as above stipulated, and said contract shall not be changed or added to except in writing signed by the parties, by their duly authorized representatives.

2. Price

Quoted prices are subject to change and are not guaranteed. Prices are valid for 90-days from the date of the quote and for shipment within 270 days. For orders shipping after 270 days up to 24 months, escalation will not exceed 5%. Prices do not include any sales, use or excise tax or any other tax, duty or charge which is now in effect or may be hereafter imposed by any Federal, State or other authority. All such taxes, duties or other charges shall be paid by Buyer unless Buyer shall provide Seller an acceptable exemption certificate.

3. Made-to-Order Items

Each order is fabricated according to Buyer’s approved specifications. Custom or special items are subject to minimum quantities as defined by Seller.

4. Cancellation

Buyer may cancel all or part of orders by providing written electronic notification to Seller prior to final fabrication drawings being completed and sent to Buyer. If Buyer notifies Seller of intent to cancel after the order has already been sent for fabrication, Buyer is responsible for any incurred costs including raw materials, disposal fees, and any product that had been manufactured prior to notification to Seller.

5. Logistics

All orders are subject to a minimum freight charge which includes both shipping and handling. Non-standard shipping requirements including, but not limited to, custom packaging, flatbed trailers or other special vehicles, lift services, etc. are the responsibility of Buyer. Seller is not responsible for freight or shipping damage if carrier was designated by Buyer. Buyer will be responsible for any storage fees incurred by Seller resulting from shipment delays due to preference of Buyer.

6. Title and Risk of Loss

Except as otherwise provided herein, all goods furnished by Seller hereunder shall become the property of Buyer upon shipment of the goods from Scranton. Upon shipment, risk of loss or damage shall pass to Buyer.

7. Inspection and Returns

Goods must be inspected by Buyer upon receipt of shipment. Any concerns regarding product type, quantity or quality must be reported to Seller within 72 hours of delivery. Upon notification to Seller, a Return Material Authorization (RMA) will be provided to Buyer. In some instances, Seller may request part or all of the order be returned for internal inspection. Return shipping costs are the responsibility of Buyer and a standard 25% restocking fee will be applied to all returned goods.

8. Warranty

Seller warrants for a period of twenty-five (25) years (other than Duralife Lockers which are warranted for fifteen (15) years) from date of shipment as detailed in Scranton Products limited warranty. Seller’s obligation is limited to replacement of defective material or equivalent value. Seller is not responsible for any additional costs incurred including incidental or consequential damages.

9. Payment Terms

Standard payment terms are net 30 days from invoice date unless otherwise noted. Discounts taken with non-standard payment terms must comply with the agreed upon structure including timely payment in order to receive discounts. Discounts will not be accepted for orders being paid for by credit card. All orders are subject to credit approval.

10. Force Majeure

Seller shall not be held responsible for failure or delay in shipping nor Buyer for failure or delay in accepting goods and services described herein if such failure or delay is due to act of God, war, federal or state legislation or any regulations or orders thereunder, fire, strike, differences with workmen, accident, inability to obtain containers or raw materials, or other causes, either similar or dissimilar to the foregoing, beyond their control; provided, however, that any shipments made by Seller before receipt of written notice from Buyer that the latter cannot accept shipments because of any such cause, shall be accepted and paid for. In the event of any such excused interference with shipments, Buyer shall have the option either to reduce the quantity provided for in this order accordingly or to exercise its right of cancellation under this Force Majeure Condition.

11. Governing Law

This order shall be construed subject to the laws of the State of Pennsylvania. Seller warrants that all goods and services described herein shall be produced or performed in compliance with all applicable federal and state laws, rules and regulations.